Richmond Hill, Ontario · GTA · Canada & US

Your small business deserves IT that just works.

MainIT Solutions is a Richmond Hill IT company with 25+ years of experience. Microsoft 365 migrations & management, practical AI, custom software, a real IT helpdesk, AI-visibility & security assessments, and web & marketing — so you can get back to the business.

  • 25+ years of experience
  • No long contracts
  • Plain-English answers
  • One expert, start to finish
MainIT Solutions — IT support and solutions for small business
Experts in
Microsoft 365 Google Workspace

What we do

The essentials, done right.

We keep our focus narrow on purpose. These are the areas where a focused local team makes the biggest difference — and we go deep on each.

AI Integrations

Practical AI that saves your team real hours — in plain English.

  • Microsoft Copilot rollout
  • Chatbots for your site & support
  • Document & workflow automation
Explore AI integrations

More solutions

Beyond the essentials.

As your business grows, we go further — build the software you can’t buy, run a real helpdesk, and keep you visible to AI and secure.

Custom Software & Stores

Web apps, customer portals, and online stores built around your workflow — like a full optical-retail platform we built for a client, end to end.

Explore custom software

Helpdesk & Ticketing

A real IT helpdesk — your team opens a tracked ticket by email or portal, with an owner and a response time on every request.

Explore the helpdesk

AI Visibility & Security

Two assessments: can ChatGPT, Google AI and Copilot find and recommend you — and where are your Microsoft 365 and email security gaps?

Explore assessments

See our recent work — case studies

MainIT — managed IT and cloud services for small business

Why MainIT

A senior expert, not a call centre.

You work directly with someone who has spent 25+ years in IT — no ticket queues, no junior hand-offs, no jargon. We keep your technology quietly working so you can get on with running your business.

  • One accountable partner for Microsoft 365, AI, software and web.
  • Fixed-price, plain-English quotes — no hourly surprises.
  • Local to Richmond Hill & the GTA, remote across Canada & the US.
  • No long contracts — we earn your business every month.

Technologies we work with

Built on platforms you can trust.

Microsoft Microsoft 365 Google Workspace Salesforce Oracle AWS

How we work

A simple, four-step way of working.

No drawn-out sales process and no jargon. Here’s exactly what working with MainIT looks like.

  1. 01

    Free consultation

    A 30-minute call to understand your setup and what’s slowing you down. No cost, no pressure.

  2. 02

    Clear plan & quote

    You get a plain-English plan with fixed pricing and a realistic timeline — before any work starts.

  3. 03

    We do the work

    One expert handles it end-to-end, keeps you posted, and works around your business hours.

  4. 04

    Training & support

    We train your team on anything new and stay available for questions after the work is done.

In their words

Small businesses across the GTA trust MainIT.

★★★★★
“They moved our whole office off Gmail and onto Microsoft 365 over a weekend. Monday morning everything just worked — no lost email, no chaos.”
DKOperations Lead15-person firm · Markham
★★★★★
“Alexei set up Copilot and automated our quoting paperwork. It genuinely gives us back about a day a week. Worth every dollar.”
SROwnerTrades business · Vaughan
★★★★★
“Our emails kept landing in spam and we were losing leads. MainIT fixed our SPF and DKIM in a day and it’s been perfect since.”
JTFounderConsultancy · Richmond Hill

Placeholder testimonials — swap for real client quotes & Google reviews when ready.

Common questions

Questions small businesses ask us first.

What kind of businesses do you work with?

We work with small businesses — typically 3 to 50 people — across the Greater Toronto Area, and remotely across Canada and the US. Most are professional services, trades, and owner-run firms that need reliable IT without a full-time internal team.

Do you offer ongoing support or just one-off projects?

Both. Many clients start with a project — a Microsoft 365 migration or an email-deliverability fix — and then move onto a simple monthly plan for ongoing management and support. There are no long lock-in contracts.

How is MainIT different from a big IT company?

You work directly with a senior expert from the first call to the finished work — no call-centre tickets and no hand-offs to junior staff. We stay focused on Microsoft 365, AI, and web & marketing rather than trying to do everything.

Where are you located and what areas do you serve?

We’re based in Richmond Hill, Ontario and serve the GTA in person — including Markham, Vaughan, Thornhill, Aurora and Toronto — plus clients across Canada and the US remotely.

How much does it cost to get started?

The first consultation is free. After that you get fixed-price quotes for projects and clear monthly rates for ongoing support, so there are no hourly surprises. Book a free consultation →

Let’s talk

Book a free consultation.

Tell us what’s slowing your business down. We’ll give you a straight answer on whether — and how — we can help. No cost, no pressure.

Call Book a free consultation